Claude Status - Incident History
Articles about Claude Status - Incident History
Issue with spend limits
Oct 7, 21:23 UTC Resolved - We have identified an issue which resulted in some organizations to be incorrectly paused for having reached their spend limit, resulting in refused requests on the Claude API, Claude.ai, Claude Code, Claude Security, and Claude Cowork. This is now resolved.
Elevated errors on platform.claude.com
Oct 7, 13:25 UTC Investigating - We are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report. Core functionality is not affected. We will provide an update as soon as possible.
Elevated errors loading usage data on platform.claude.com
Oct 7, 02:33 UTC Resolved - This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors. Oct 7, 01:20 UTC Investigating - We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected.
Elevated errors for Claude Opus 5.5
Oct 6, 12:43 UTC Resolved - The issue affecting Claude Opus 5.5 has been resolved. Oct 6, 12:37 UTC Identified - We have identified the cause of elevated errors on requests to Claude Opus 5.5 and are working on a fix. We will provide an update as soon as possible. Oct 6, 12:24 UTC Investigating - We are investigating elevated errors on requests to Claude Opus 5.5. We will provide an update as soon as possible.
Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1
Oct 5, 13:21 UTC Resolved - The issue affecting Claude Mythos 5.1 and Claude Fable 5.1 has been resolved. Impact occurred from 05:40 PT / 12:40 UTC to 06:10 PT / 13:10 UTC. Oct 5, 13:05 UTC Investigating - We are investigating elevated errors on requests to Claude Mythos 5.1 and Claude Fable 5.1. We will provide an update as soon as possible.
Delayed credits on the Claude Platform
Oct 1, 18:23 UTC Monitoring - We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues. Oct 1, 16:20 UTC Investigating - We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API
Sep 29, 15:11 UTC Monitoring - Most services have recovered as of 14:59 UTC. Signing in, starting new chats, voice conversations, Claude Code and Cowork sessions, purchases and file uploads are working again. Some messages sent between 14:00 and 14:59 UTC may not have been saved. We are monitoring closely and will post another update within 30 minutes. Sep 29, 15:00 UTC Update - The errors that began at 14:00 UTC were mitigated at 14:36 UTC, and existing conversations are mostly working again.
Elevated errors for multiple models
Sep 22, 01:35 UTC Update - We are continuing to work to resolve errors affecting some models. At this time, requests to Claude Fable 5 and 5.1 and Mythos 5 and 5.1 have returned to normal success rates. We are working to resolve remaining errors affecting Claude Opus 5, and will provide an additional update shortly. Sep 22, 01:17 UTC Identified - We have identified the cause of elevated errors on requests to Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5 and are working on a fix. We will provide an update as soon as possible.